Shipping policy

Processing Time
All orders are processed within 2–5 business days. Custom neon signs or bulk orders may take longer due to production time. We will notify you via email if any delays occur.

Shipping Destinations & Methods
We offer worldwide shipping.

• Orders within the United States are shipped from our overseas warehouse for faster delivery（If the product is in stock at the warehouse in the United States）.

• Orders from other countries are shipped from our main production facility in China.

Estimated Delivery Times

• United States: 6–10 business days

• Canada & Europe: 8–15 business days

• Australia & New Zealand: 10–18 business days

• Other regions: 8–20 business days
  Please note: delivery times may vary slightly due to customs and local carriers.

Shipping Fees
Shipping costs are calculated at checkout based on destination and package weight. Free shipping may be offered during promotions or for bulk orders.

Tracking Your Order
Once your order is shipped, a tracking number will be sent to your email. You can track your package on our website or through the courier’s tracking page.

Customer Support
If you have any questions about shipping, feel free to contact us:
📧 Email: han66nice@gmail.com
📱 WhatsApp: +86 13055356320